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•	 “perceived complexity” leading to the attitu-            Some oil & gas companies are
                                    de to start from the “blank sheet” for every      already exploring different operational
                                    project and resulting in overdesign;
                                                                                         approaches, exploiting cutting-
                              •	 transactional contractual relationships betwe-        edge technologies or adapting their
                                    en client and service providers limiting colla-   business models, ultimately investing
                                    boration and incentives to improve;              in innovation to overcome the downturn
                                                                                      and set the shape of the industry for
                              •	 different “sizes” of the players along the value
                                    chain with small players hardly able to sustain             the coming years.
                                    innovation processes;
                                                                                     profitable and, since the first quarter of 2012, the
                              •	 wide range and frequently changing regulato-        company’s well costs have dropped 47% to about
                                    ry requirements.                                 $ 7.1 M. Key levers of intervention for Hess have
                                                                                     been: standardization, continuous process impro-
                              Nevertheless, new experiences (i.e. in the shale       vement, waste reduction and increase of execution
                              oil production in the area of Bakken or Fayeteville)   speed.
                              have shown that industrialization is an achievable     Innovation can also imply a change in the traditional
                              goal and even the oil & gas can benefit significantly
                              from “learning curves” to substantially reduce ope-
                              rating expenditures (figure 4).

Fig. 4 - Experience curve in
action

                              Pioneers are paving new                                interactions among the players in the industry. As
                              paths                                                  an example, Cameron has developed a new servi-
                                                                                     ce (Project Valve Management, PVM), whose value
                              Some oil & gas companies are already exploring         proposition is to join the client project team during
                              different operational approaches, exploiting cut-      the design phase supporting the development of
                              ting-edge technologies or adapting their business      valve specifications with the aim to reduce the
                              models, ultimately investing in innovation to over-    technical complexity and facilitate standardization.
                              come the downturn and set the shape of the indu-       The PVM program is hence a service that levera-
                              stry for the coming years.                             ges on collaboration between client and supplier to
                                                                                     achieve mutual benefits.
                              As a matter of fact, Statoil has recently stated its
                              refocusing from output growth to cost cutting, im-     Innovative players can also look at new cutting-
                              plying “effort to standardize, simplify and increase   edge technologies whose huge potential can un-
                              efficiency across its operations”.                     lock significant sources of value. Ansaldo Energia
                              Toyota has developed the concept of lean pro-          has successfully adopted the use of “augmented
                              duction in the automotive industry, defining a pro-    reality” with a special equipment for remote assis-
                              ductive approach capable of reducing waste and         tance (SPE, Smart Powerful Eye). The SPE system
                              ultimately have a more precise control on costs.       is based on a helmet with audio / video connection
                              Hess has decided to implement Toyota’s “lean pro-      that allows the interaction between an on–field op-
                              duction” to keep its 1,200 operated Bakken wells       erator and other technicians / engineers connected

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