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Fig. 1 - Digital themes in oil &
gas (Source: Bain analysis)

                                  in analytics where they will deliver the most bang         They haven’t updated their
                                  for the buck (figure 1). However, in our work, we          operating model
                                  frequently see companies facing three common
                                  challenges that are sure to limit their digital potential  Too often, companies fail to connect the
                                  over the long term.                                        information flows in ways that will actually improve
                                                                                             how the organization operates. But if information
                                  They haven’t developed a                                   doesn’t follow structure, it gets lost. For example,
                                  multiyear digital strategy                                 a company might invest in visualizing a scheduling
                                                                                             system with sophisticated routing capabilities, but
                                  Many companies have ventured into digital                  then fail to connect it to the line management’s
                                  investments without a clear understanding of               scheduling decisions. Without those connections,
                                  where and when the transformation will bring               data winds up as stranded information rather than
                                  the most benefit. Without a clear strategic,               becoming actionable insights.
                                  multiyear path, the risk is very high that
                                  companies could invest billions of dollars but             They haven’t invested in their
                                  only capture a fraction of the benefits. For               people

                                  People are the most important component                    People are the most important component of
                                    of a winning digital strategy, yet failing               a winning digital strategy, yet failing to upgrade
                                      to upgrade their capabilities is the                   their capabilities is the most common pitfall in
                                     most common pitfall in unsuccessful                     unsuccessful transformations. Executives should
                                                transformations                              assess their team’s current capabilities and
                                                                                             develop a plan to manage change and improve
                                  example, offshore drilling and production can              technical expertise. This will involve a combination
                                  benefit from advanced analytics of reservoir and           of recruiting fresh talent (including data scientists
                                  equipment data, if companies analyze the data to           and other digitally savvy professionals) and
                                  optimize equipment maintenance and minimize                teaching new skills to the operational staff. No one
                                  operations disruptions. According to Cisco data,           should assume that the front line will automatically
                                  a single offshore platform can generate 1–2                embrace new processes and digital technologies.
                                  terabytes of data per day, but current satellite           Change-management programs are needed to
                                  network bandwidth is extremely limited due                 help them through the dramatic changes under
                                  to transfer speeds around 2 Mbps, making it                way - for example, learning how and why to use
                                  impossible for subsurface and operations teams             an augmented-reality interface rather than turning
                                  on the mainland to keep up with the available              to their familiar, dog-eared manual, or exchanging
                                  information in real time. In cases like this, the          data and communicating in real time with technical
                                  lack of an integrated digital strategy that could          experts to evaluate corrosion issues on a pipeline.
                                  have placed analytics resources closer to the
                                  data results in missed opportunities to act on             Tapping the full potential
                                  information in near real time.
                                                                                             Greater changes will come over time, but today

64 Impiantistica Italiana - Luglio-Agosto 2016
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